Terms of Services 

Refunds
Client satisfaction is our primary objective. If services are not completed satisfactorily, please notify Health within 24 hours to make corrections. A partial refund may be offered at the discretion of Health and Home Cleaning Solutions LLC.

Holidays

Health and Home Cleaning Solutions LLC is closed for services on federal holidays. If your cleaning is scheduled during a holiday, you may check in to see if alternate openings are available. 

Payments/Invoices
Payments to Health and Home Cleaning Solutions LLC will be due at the time services are rendered. Payments accepted include cash, checks, Visa, Master Card, American Express, and ACH Bank Drafts. Cash or checks must be left at the time of service. Services are also payable online at www.healthandhomecleaningsolutions.com/pay-online. Payment must be made by the due date(s) specified. Unpaid or overdue invoices may result in the suspension of services, and or incur late fees. Health & Home Cleaning Solutions LLC reserves the right to reevaluate rates at any time.

Cancellations 
Please kindly give 24 hours' notice for all cancelled appointments. 
Health and Home Cleaning Solutions reserves the right to end, pause, or cancel services at any time. In the event of extreme weather, Health and Home Cleaning Solutions LLC may close services until the hazard has lifted. You will not be charged for services until cleanings resume. Either party may choose to end services anytime without penalty.

 

No Guarantee 

The Client acknowledges and agrees that Health & Home Cleaning Solutions LLC cannot guarantee the results or effectiveness of services rendered or be rendered. For instance, some surfaces or materials may require replacement or a professional restoration service and cannot be remedied by the limitations of the tools or supplies available to Health & Home Cleaning Solutions. Services cannot be guaranteed if the home has been misrepresented or the conditions of the home were not specified and (or) changed from the initial terms or quote. Rather, services shall be executed professionally and following good industry practice.

Breakage/Damage

Health & Home Cleaning Solutions LLC strives to take great care when cleaning your home, but an accident may occur. The policy is to inform you immediately if something is damaged. If you suspect something was possibly damaged during a cleaning, please notify me immediately so that I may investigate the cause and take appropriate action. Health & Home Cleaning Solutions LLC is not responsible for hanging items and shelves that have not been properly secured to the wall.

Licensing
Health and Home Cleaning Solutions LLC promises that it holds all licenses necessary to perform the work, that such licenses are valid and effective as of the date any work is performed or services provided, and that all work performed or services provided will be done in compliance with all applicable federal, state, or local laws and regulations.

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